Job Description

About the Role

As a Deployment Software Engineer at entangl, you will combine your technical expertise with a deep understanding of customer workflows to design, develop, and deploy custom software solutions. Your role bridges the gap between our engineering team and our clients, allowing you to translate real-world challenges into scalable, robust software deployments. You will work directly with customer teams to gather insights, integrate data pipelines, and build tailored workflows that drive operational success.
Key Responsibilities

• Customer Engagement & Discovery: Go onsite to meet with client teams, identifying their critical operational challenges and data needs.
• Collaborate with customer analysts to unearth and prioritize the key problems that need solving.
• Solution Design & Development: Work closely with Forward Deployed Engineers and cross-functional teams to architect and implement robust data integration pipelines.
• Develop customized software components and workflows that are both stable and extensible to meet evolving customer requirements.
• Implementation & Deployment: Integrate complex datasets into cohesive systems that drive actionable insights.
• Build and deliver compelling demos and prototypes that illustrate how our solutions can transform business processes.
• Lead training sessions with end users to ensure successful adoption and tangible impact on their operations.
• Feedback & Continuous Improvement: Collect and analyze customer feedback to drive iterative improvements in our deployments.
• Share field insights with our Software Engineering and Product Design teams to enhance entangl’s overall product offerings.
• Strategic Contribution: Help scope out new engagement opportunities across diverse industries and geographies.
• Present deployment outcomes and proposals to stakeholders ranging from technical teams to C-suite executives.
  

What We Value

• Analytical Depth: A commitment to diving beneath surface-level answers to truly understand and solve complex problems.
• Collaboration & Humility: A low-ego mindset that prioritizes outcomes over individual recognition, with a strong focus on teamwork.
• Adaptability: Comfort with tackling open-ended challenges in unstructured environments, and a willingness to learn and iterate continuously.
• Customer-Centric Approach: An ability to empathize with client needs and translate them into technical requirements that drive impact.
  

What We Require

• Location & Availability: Must be willing and able to work from San Francisco, with regular onsite client engagements.
• Technical Proficiency: Exprienced programmer
• Demonstrated ability to develop full-stack solutions that integrate diverse data sources.
• Travel Readiness: Flexibility to travel between 25% and 75% of the time, depending on client needs and project demands.
• Communication & Problem Solving: Excellent interpersonal skills for effective collaboration with both technical and non-technical stakeholders.
• Proven ability to tackle ambiguous problems and deliver innovative, scalable solutions.
  

What We Offer

• Competitive Compensation: Attractive salary and benefits package tailored to reward your technical expertise and customer impact.
• Impactful Projects: Work on high-stakes deployments that drive real-world business outcomes, helping clients unlock the full potential of their data.
  

What Makes a Good Application?

1. Don't use ChatGPT.

2. Tell me about the most extraordinary thing you've worked on.

3. How hard did you work on it? Would you do it again?

4. Don't apply to every open role.

5. Keep your message brief. Include links to your portfolio, github, or equivalent.

I respond within 24 hours to all (good) applications submitted through our job postings that follow these steps.

About the interview

1. 10 minute call with CEO
2. 30 minute call with founding team
3. 1 week pilot project
   

About Entangl

Entangl, a Y Combinator company, uses AI to detect and automatically resolve issues in data center engineering and operations, ensuring efficiency and uptime.

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