Personal Lines CSR Job at Stone Hendricks Group, Skokie, IL

NWZYVmhwYmQ5N1Y0N0RTUUpUbEZLNFd5TGc9PQ==
  • Stone Hendricks Group
  • Skokie, IL

Job Description

We are a well-established independent insurance agency in Skokie, IL, specializing in personalized home, auto, life, health, and business insurance solutions. As a Trusted Choice agency , we are committed to exceptional client service and long-term relationships.

Position Overview:

We are seeking a Personal Lines CSR to join our growing team. This individual will be responsible for servicing and managing personal lines insurance policies , providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have insurance industry experience , strong communication skills, and a passion for helping clients protect what matters most.

Key Responsibilities:

  • Client Servicing: Manage a book of personal lines clients, handling policy inquiries, endorsements, renewals, and coverage changes.
  • Claims Assistance: Guide clients through the claims process, ensuring a smooth experience and acting as a liaison with carriers.
  • Policy Reviews & Renewals: Conduct proactive policy reviews to identify coverage gaps and recommend appropriate solutions.
  • Cross-Selling & Retention: Identify opportunities to offer additional coverage options (home, auto, umbrella) to existing clients.
  • Carrier & Vendor Liaison: Work closely with insurance carriers to obtain quotes, process applications, and resolve issues.
  • Documentation & Compliance: Maintain accurate records in the agency management system and ensure compliance with insurance regulations.

Qualifications & Skills:

  • 2+ years of experience in personal lines insurance (Independent Agency experience preferred).
  • Active Property & Casualty (P&C) License (preferred or willing to obtain).
  • Proficiency in agency management software (AMS360, Applied Epic, HawkSoft, or similar) .
  • Strong customer service, problem-solving, and communication skills.
  • Detail-oriented with the ability to multitask in a fast-paced environment.
  • Familiarity with Illinois personal insurance market and carrier products is a plus.

Ready to Join Our Team? If you're an experienced Personal Lines CSR looking for a client-focused, supportive agency where you can grow your career, we'd love to hear from you!

Job Tags

Similar Jobs

Ross Stores, Inc.

Assistant Store Manager Job at Ross Stores, Inc.

 ...Qualifications Two or more years of Store or Assistant Store Manager experience in a retail environment Demonstrated ability to supervise, motivate, and communicate positively to Store Associates at all levels Must be able to work evenings and weekends, and perform... 

GAP Solutions, Inc.

Laboratory Technician Job at GAP Solutions, Inc.

 ...Position Objective: Provide services as a Laboratory Technician in support of the overall functions of the TB Imaging Program (TBIP),...  ...Perform flow cytometric cell sorting and/or analysis of research scientist-supplied samples. Maintain detailed records of experiments... 

Advent Christian Village

Water / Waste Water Treatment Operator Job at Advent Christian Village

 ...on the banks of the Historic Suwannee River, we are Florida's first retirement community and are looking to fill a water / wastewater treatment operator position.\ Manage water & wastewater treatment for commercial, domestic, and irrigation\ Manage permitting, installation... 

Cantor Fitzgerald

Summer 2026 Investment Banking Internship Job at Cantor Fitzgerald

 ...markets, investment banking, SPAC underwriting, PIPE placements, commercial real estate, and for its global distribution platform. Capitalizing on...  ..., Technology, FIG, and Industrials coverage groups. Interns will be able to work on projects across different products... 

TalentBurst, an Inc 5000 company

Instructional Designer Job at TalentBurst, an Inc 5000 company

Job - Instructional Designer | Onsite Location Orlando, FL Duration 12+ Months Position Description Assist with conceptualizing, producing, and implementing design and marketing solutions from concept to completion for client Marketing and New Products ...