Job Description

We are looking for positive, friendly wine-lovers to join our team. Green Bird Organic Cellars and Farm is a certified organic mom-and-pop vineyard and boutique winery producing fewer than 1000 cases of handcrafted, 100% estate-grown wine and hard-cider each year -- we are the farmers, the winemakers, the bookkeepers, the tasting room servers.

However, we can’t do it all on our own as we’ve seen significant growth in the number of visitors to our tasting room in the last few years. We are looking for Tasting Room Servers who will best embody the Green Bird vision and brand as we continue to grow. While we are technically a tasting room/bar, we are looking for folks who believe that their work should be meaningful. More than just pouring wine in glasses, your role is to understand and share the story and vision of Green Bird. With the added responsibility comes the best pay in the industry -- base pay is $12-$15/hr depending on experience but is often $25-$55/hr with tips, depending on sales.

This is a seasonal position but for the right year-round local this has the potential to evolve into a salaried, managerial position ($50k anticipated salary) after a summer of proven work and vision-fit.

RESPONSIBILITIES:

• Communicate with guests in a knowledgeable, professional and gracious manner that is consistent with the mission of Green Bird, always connecting back to our story
• Serve samples of wine, sharing memorable and vision-aligned information with guests in both individual and group settings
• Accurately use the Square point of sale system to conduct sales and maintain tasting room inventory
• Promote the wine club and process sign-ups (cash bonuses available for significant salespersonship)
• Perform basic cleaning and organizing of tasting room, restroom and patio
• Perform standard service-industry opening and closing checklist duties
• Occasional chicken and sheep care (feeding, watering)
• Occasional light farm duties (weeding/watering plants around the tasting room, etc)

QUALIFICATIONS:

• Wine & cider appreciation is a non-negotiable part of this position
• Must have strong verbal communication skills and the ability to articulate product information to guests
• Must enjoy talking to guests and teammates
• Ability to establish priorities and work independently
• Ability to work calmly and communicate positively under pressure
• Ability to receive and adjust to constructive feedback
• Strong organizational ability, exceptional attention to detail and follow-through
• Previous customer service and retail experience preferred
• Ability to stand, move, or walk for extended periods of time up to 7 hours
• Reliable transportation
• Housing in Traverse City or Leelanau County
• Ability to lift and/or move up to 50lbs (a case of wine, a 1/4 barrel of cider)
• Ability to work weekends and holidays June-Oct is non-negotiable
• Availability May-October strongly preferred with some hours available November, December

EDUCATION/EXPERIENCE:

• No experience necessary
• High School diploma required, college degree a plus
• Must be 21 or older
• Wine and cider knowledge not required but interest and ability to taste is required

COMPENSATION:

• Base pay starts at $12-$15 per hour plus tips. Tips increase greatly with proficient salespersonship (our best servers often earn upwards of $50/hour) but a starting tasting room server can expect an additional $10-$15/hour in tips. The average take-home pay for 2024 was $25-$44/hour with tips with our best salespeople routinely earning over $50/hr.
• Cash bonus program for individuals who meet monthly wine club member sign-up goals

To apply, email your resume and cover letter detailing your qualification and vision fit to hello@greenbirdcellars.com

Appealing candidates will be contacted directly for an interview.

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