Support Specialist Job at Tata Consultancy Services, Indianapolis, IN

NlBiVGpwcmQ5TFoyNlRXUUlqOUNLWUcxS2c9PQ==
  • Tata Consultancy Services
  • Indianapolis, IN

Job Description

Job Title:

Support Executive

Must Have Technical/Functional Skills

  • Experience in Service-Now, Windows Server support, Service Monitoring, Workstation, and Basic Hardware support
  • Several different Engineering/Modelling/Simulation Application Support – Installation, uninstallation, configuration, licensing, troubleshooting
  • Experience in escalating/coordinating with vendors
  • Able to maintain a high level of confidentiality and professionalism
  • Ability to effectively prioritize and execute tasks
  • Strong customer-service orientation, having some experience in Pharma Manufacturing domain
  • Effective interpersonal and relationship-building skills
  • Ability to learn new technologies to perform day to day support operations
  • Documentation ability
  • Knowledge of Azure cloud platform support
  • Knowledge of SQL Server
  • Ability to learn new technologies to perform day to day support operations

Roles & Responsibilities

  • Provide Support for various IT applications into citrix, servers and workstations. Support Activities include: - installation, uninstallation of application softwares, application licensing, Services monitoring,
  • Access management, access group management
  • Escalate issue to appropriate vendor and follow up for closure
  • Documentation and reporting
  • Server upgrades- Citrix, Windows, .Net etc
  • coordinate with different vendors
  • Azure cloud platform support

Generic Managerial Skills

  • Develops self & others through Coaching, Contributing to Team Success, Continuously Learning and Sharing Knowledge
  • Demonstrates high analytical skills and is self-motivated/directed
  • Possess effective written and communication skills

Job Tags

Similar Jobs

Holiday Inn Fargo

Pool Attendant Job at Holiday Inn Fargo

As Pool Attendant, you play an important role in ensuring that our guests safely enjoy our Shipwreck Bay Playland. You maintain the pool area by ensuring it is clean and well-stocked. As Pool Attendant, you are not a lifeguard; however, you may be the first responder in... 

Perimeter Healthcare Careers

Environmental of Care Associate PRN Job at Perimeter Healthcare Careers

 ...of the hospital fire brigade. Perform other tasks as instructed by EOC Director. Perform duties of the environmental associate PRN per EOC Director. Qualifications EDUCATION AND TRAINING High school diploma or equivalent, with shop courses preferable.... 

NORWESTA

FARM WORKER Job at NORWESTA

 ...PART-TIME FARM WORKER POSITION FOR THE RIGHT PERSON(S) ON A SMALL ORGANIC, SELF-SUSTAINABLE FAMILY FARM. GOOD FARMLAND ALSO AVAILABLE IF YOU WANT TO GROW FOOD FOR YOUR OWN USE HERE AS WELL. BONUSES/COMMISSIONS ON SALES IN ADDITION TO PART-TIME WAGES. Responsibilities... 

My Kids Place

Pediatric Certified Occupational Therapy Assistant Job at My Kids Place

 ...needs. We also offer traditional speech, occupational, and physical therapy services tailored to each child's individual strengths and weaknesses...  ...on-site role for a Pediatric Certified Occupational Therapy Assistant located in San Diego, CA. The role involves working with... 

Dean Street Media Inc.

Personal Assistant to A-List Model Job at Dean Street Media Inc.

 ...Personal Assistant to High-Profile Model/Talent Location: Los Angeles, CA (In-Person) Salary: $60,000 $80,000 per year (DOE) About the Role: A high-profile model and talent is seeking a dedicated and highly organized Personal Assistant to provide full-time support...