Support Specialist Job at Tata Consultancy Services, Indianapolis, IN

NlBiVGpwcmQ5TFoyNlRXUUlqOUNLWUcxS2c9PQ==
  • Tata Consultancy Services
  • Indianapolis, IN

Job Description

Job Title:

Support Executive

Must Have Technical/Functional Skills

  • Experience in Service-Now, Windows Server support, Service Monitoring, Workstation, and Basic Hardware support
  • Several different Engineering/Modelling/Simulation Application Support – Installation, uninstallation, configuration, licensing, troubleshooting
  • Experience in escalating/coordinating with vendors
  • Able to maintain a high level of confidentiality and professionalism
  • Ability to effectively prioritize and execute tasks
  • Strong customer-service orientation, having some experience in Pharma Manufacturing domain
  • Effective interpersonal and relationship-building skills
  • Ability to learn new technologies to perform day to day support operations
  • Documentation ability
  • Knowledge of Azure cloud platform support
  • Knowledge of SQL Server
  • Ability to learn new technologies to perform day to day support operations

Roles & Responsibilities

  • Provide Support for various IT applications into citrix, servers and workstations. Support Activities include: - installation, uninstallation of application softwares, application licensing, Services monitoring,
  • Access management, access group management
  • Escalate issue to appropriate vendor and follow up for closure
  • Documentation and reporting
  • Server upgrades- Citrix, Windows, .Net etc
  • coordinate with different vendors
  • Azure cloud platform support

Generic Managerial Skills

  • Develops self & others through Coaching, Contributing to Team Success, Continuously Learning and Sharing Knowledge
  • Demonstrates high analytical skills and is self-motivated/directed
  • Possess effective written and communication skills

Job Tags

Similar Jobs

Tandym Group

Customer Service Representative - Commercial Banking Job at Tandym Group

 ...A banking services company in New York City is looking to add a new Customer Services Representative to their growing team. In this role, the Customer Services Representative will be responsible for for assisting Commercial Banking teams with the handling of all service... 

Wrist Aficionado

Shopify Web Developer (E-Commerce & UI/UX) - Luxury Marketplace Job at Wrist Aficionado

 ...Contract) Experience Level: Mid to Senior (3-6+ years in Shopify Development, UI/UX, and E-Commerce) About Us We are a leading...  ...worth clientele. To achieve this, we are looking for a Shopify Web Developer who can combine front-end development, UI/UX design expertise... 

SSAB

Transportation Administrative Assistant Job at SSAB

 ...responsibilities Assist with planning, organizing, and coordinating transportation activities, including scheduling shipments, loading/unloading...  ..., professional competence, proactive ~ Current/active drivers license Preferred Education & Experience: ~... 

relish DC

Fashion Stylist Job at relish DC

 ...clientele who appreciates the artisanal, modern side of fashion. Overview At relish, our Stylists represent our brand with steadfast commitment. They...  ...new and recurring male / female clientele as we assist them in their ongoing wardrobe needs.... 

Multi Sales

Outside Sales Representative Job at Multi Sales

 ...Benefits ~90% of base plan Medical, Dental, Vision ~ Group Life Insurance covered by Employer ~ Safe Harbor 401(k) with profit sharing...  ...as we expand Company Summary Since 1959 Multi Sales Inc. has become a premier wholesale distributor of door and gate...