This position requires US CITIZENSHIP. Security Clearance will be required.
Responsibilities :
• Provide on-site system administration and application consulting services.
• Address and resolve the current top issues
• Maintain systems availability to the customer
• Monitor system performance and provide recommendations for improvements.
• Collaborate with team members and stakeholders to deliver high-quality support and solutions.
• Create and document site procedures, system diagrams, and other configuration or support documents
• Maintain system software and firmware revisions, including patches, updates, and OS upgrades
• Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
• Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
• Provide solutions and implement repair or workarounds when possible, fully documenting steps taken when required
• Manage software issues for both the system and user applications, submitting and tracking bugs as required
Knowledge and Skills
• Understanding of Data Center IT Operations environment
• Expertise application consulting and support.
• Strong system administration skills,
• Extensive knowledge and experience with Linux operating systems (RHEL or SLES)
• Experience with job scheduling and resource management tools.
• Experience with various hardware architectures and software stacks.
• Knowledge of parallel file systems (e.g., Lustre, GPFS)
• Familiarity with containerization technologies (e.g., Docker, Singularity).
• Experience with scripting and automation tools (e.g., Python, Bash, Ansible).
• Familiarity with cybersecurity best practices
• Ability to lead and work effectively in a team environment
• Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, FORTRAN, etc.) preferred
• Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed
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