Job Description

Job Title: Workplace Ambassador

Duration: 7 months

Location: Onsite @ San Francisco, CA

Position is 100% on site, 40-50 hrs/ week

Pay Rate: $25.00/hr.

Description:

The Workplace Ambassador will report to the Supervisor Workplace Services. The Workplace Ambassador, Front Desk is a constant resource for our employees and makes the first direct impression on our customers.

This position requires a high level of customer service.

Responsibilities

• Work with and get direction from Supervisor Workplace Services to maintain and provide excellent customer service and support to the office.
• Assist internal customers (employees) with all REWS related items.
• Greet and direct guests in a timely and professional manner, assign temporary badges as required.
• Complete a daily check of temporary access cards. Ensure all cards are accounted for and returned daily; Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation.
• Respond to and follow up on all incoming emails and instant messages in a timely and efficient manner.
• Sign for and receive FedEx/UPS/Courier packages; notify the mail team.
• Assist with overall maintenance of the organization, communicate any and all maintenance issues with building management in a timely and efficient manner.
• Help with event support and other REWS projects.

Required Skills/Experience:

• Excellent interpersonal communication skills.
• Experience in hospitality preferred.
• Proficient at using the Microsoft Office Suite and Google Apps.
• Must be willing/able to learn and use our internal application.
• Ability to take direction and follow oral and written instructions.
• Good writing, analytical, and problem-solving skills.
• Submit timesheet for approval every Friday.
• Must be on-site October 13 - 17, 2025.

Top 3-5 skill sets that would make a candidate stand out?

• Proficient in Google Suite and Slack.
• History of customer service roles (high touch, white-glove).
• Team player.
• Ability to switch between focuses seamlessly.

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at LOA@spectraforce.com if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting NAHR@spectraforce.com.

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.

At SPECTRA FORCE , we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.

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