Public Health Office Assistant Job at Tennessee Department of Health, Mountain City, TN

Ni9mUmlaSFI4TFJ4NkRlY0p6eE5MWWkyS3c9PQ==
  • Tennessee Department of Health
  • Mountain City, TN

Job Description

The Johnson County Health Department (715 W Main St, Mountain City, TN 37683) is seeking a full-time Public Health Office Assistant (PHOA) position. Worksite hours & location: 37.5 hours/week, 8 am - 4:30 pm, Mon. - Fri.

OVERVIEW :

An employee in this class performs some combination of patient registration, scheduling, patient checkout, fee/payment collection, accounts reconciliation, insurance, eligibility determination, patient education, WIC voucher disbursement, vital records processing, medical records duties, TennCare enrollment coordination; may also perform some property and procurement or personnel duties.

EDUCATION & EXPERIENCE :

Education equivalent to graduation from a standard high school and experience equivalent to two years of full-time customer service delivery and/or clerical/office work (medical/healthcare office experience is preferred).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Complies with and adapts to current state and federal program and policies and all applicable laws.
  • Handles complaints, settles disputes and resolves grievances and conflicts with others.
  • Reviews departmental policies and procedures to keep abreast of any changes, revisions, or additions.
  • Complies with all state and federal program guidelines, policies, and laws to determine eligibility for services.
  • Processes the cash drawer and balance, deposits, credit cards, etc. to ensure fiscal accountability.
  • Reviews documentation such as income, residency, identification, citizenship, and insurance information to determines if client qualifies for services based on information provided
  • Analyzes and determines eligibility for program services provided by the Department of Health and other referring agencies.
  • Conducts peer training for employees in areas as assigned.
  • Maintains a positive, constructive, and cooperative communication with supervisors, peers or subordinates.
  • Interacts with multiple computer software systems and websites to enter and receive information.
  • Enters collected data into the Health Department management information systems (e.g. EMR, PTBMIS, etc

Who we are and how we impact Tennessee:

TDH incorporates our values into the work we do each day to achieve our mission, live our vision, and address our two strategic priorities of prevention and access.

Mission

Protect, promote, and improve the health and well-being of all people in Tennessee.

Vision

Healthy People, Healthy Communities, Healthy Tennessee

Values

Trust. Compassion. Service. Excellence.

QUALIFICATIONS:

An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must hold a valid Tennessee driver’s license. Successful candidate must pass a pre-employment drug screen, and criminal/driving background check.

Job Tags

Full time,

Similar Jobs

Fresh Coat Painters

Franchise Business Coach Job at Fresh Coat Painters

 ...preferred. Coaching/training certifications are a plus. Skills: Strong communication and interpersonal skills with the ability to motivate and guide franchisees. Excellent problem-solving and strategic thinking abilities. Financial acumen to assess performance... 

Insight Global

Sales Agent (Entry level) Job at Insight Global

 ...Must haves 0-3 year sales experience Positive Attitude, Self-Motivation, and Confidence, Ability to quickly Learn and Adapt Effective verbal communication skills, both in-person and via phone Personable and professional Insurance license preferred, or must... 

Advanced Technology Services (ATS)

Maintenance Supervisor Job at Advanced Technology Services (ATS)

 ...in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Summary: ~ Leads and supports a team of technicians in the delivery of high-quality... 

Golden Entertainment, Inc.

Security Director Job at Golden Entertainment, Inc.

Director of Security The Strat (Las Vegas, NV) Description Summary: Responsible for the operational direction, administration, and coordination of all activities of the Security department. Supervise assigned staff in accordance with the departmental table of... 

Zolon Tech Inc.

Data Center Engineer Job at Zolon Tech Inc.

Title : Data Center Engineer Duration : 6-month contract to hire (Temp to Perm) Location : Stennis Space Center, MS Job Description: Responsibilities: Inventory validation of data center compute, storage, networking, and environmental support equipment. ...