Job Description

Required Skills & Experience

• Minimum of 5 years of administrative experience
• Proficient in Excel (including intermediate formulas), Word, and Outlook
• Ability to adapt to frequent changes in processes and requirements

Job Description

The key responsibilities include using Cityworks software to track service requests and work orders, ensuring accurate and timely data entry. Handling frequent phone communications, especially during adverse weather conditions. They will collect and analyze information from various sources, including department websites and emails, to support decision-making processes. Additionally, the candidate will receive calls and emails, enter information into the system, and coordinate with investigators and engineers to provide timely feedback to customers. They will maintain and update spreadsheets to track service requests, run reports, and ensure data accuracy using Excel, Word, and Outlook. The candidate must quickly adapt to changing processes and requirements, demonstrating a proactive approach to problem-solving.

Job Tags

Similar Jobs