Office Operations Assistant Job at Confidential, San Jose, CA

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  • Confidential
  • San Jose, CA

Job Description

As the Office Operations and Equipment Specialist you will be responsible for supporting the HR Department and Operations team. The ideal candidate is hyper-organized, adept at handling sensitive and confidential information, and committed to providing excellent service.

What We Seek:

  • A service-oriented self-starter with outstanding organizational and time-management skills.
  • A positive attitude coupled with genuine integrity and accountability.
  • Technically adept, team-oriented, and committed to ensuring an outstanding customer experience by paying close attention to details.
  • A collaborative team player, always ready to contribute innovative and constructive ideas to enhance our team's success and efficiency.
  • Proactive and reliable, taking initiative and consistently following through.
  • Capable of working with both urgency and discretion.
  • Comfortable thriving in a fast-paced, startup environment.
  • Demonstrated ability to effectively manage time to consistently achieve daily, weekly, and monthly objectives.
  • Strong relationship-building skills, adept at multitasking, and adaptable to rapidly changing priorities.

Key Responsibilities:

  • Plan and coordinate the shipping and receiving of equipment.
  • Support new employee onboarding by coordinating equipment delivery, facilitating equipment handover meetings, and creating shipping labels.
  • Ensure equipment is in good condition and ready for shipment during the onboarding process.
  • Maintain accountability for up-to-date inventory and forecast future equipment needs.
  • Input inventory counts and specification in the equipment system accurately.
  • Assist in employee offboarding by managing equipment returns and deactivating accounts.
  • Travel to client locations for equipment pickup if necessary.
  • Interact with employees, responding promptly and professionally to inquiries via phone and email, delivering exceptional service.
  • Coordinates office supply ordering and management.
  • Arrange travel accommodations, including booking, rebooking, or rescheduling flights, hotel accommodations, dining reservations, and ground transportation as required.
  • Assist in organizing company events and meetings, including setting up conference rooms and arranging catering.
  • Manage online orders for gifts, birthday gift cards, holiday gifts, etc.
  • Ensure accuracy and consistency of all employee data across various systems.
  • Handle confidential information with discretion.
  • Provide prompt follow-through on issues and proactively communicate information to leadership to ensure smooth business operations.
  • Maintain confidentiality when handling sensitive information, documents, emails, employee inquiries and complaints.
  • Collaborate with team members on various projects as needed.

Qualifications:

  • 2-4 years of experience in a similar role.
  • Prior experience with onboarding and offboarding processes.
  • Strong customer service skills.
  • Detail-oriented, accurate, and organized in task completion.
  • Excellent verbal and written communication skills.
  • Efficient time management abilities.
  • Capacity to manage and prioritize multiple projects simultaneously in a fast-paced environment.
  • Intermediate proficiency in MS Office applications (Excel, Word, Outlook).
  • Need a clean DMV record and a dependable car.
  • Ability to move and lift up to 25 lbs.

Type: Contract (40 hours/week)

Location: Hybrid onsite schedule in Campbell, CA.

Hours: 8:30 am to 5:30 pm PST with flexibility for after-hours work as needed

Compensation: $30 - 35/hr. (DOE)

Job Tags

Holiday work, Contract work,

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