Role Description
This is a temporary on-site role for an Information Technology Help Desk position located in Parsippany, NJ. The Help Desk role involves providing network administration, troubleshooting, remote device assistance/setup, and excellent customer service to clients on a day-to-day basis.
Responsibilities
· Provide first-level technical support to new and existing call center agents.
· Assist in the preparation, configuration, and deployment of desktop computers, headsets, and
other IT equipment.
· Set up user accounts, email, and required software applications.
· Troubleshoot hardware, software, and connectivity issues in a timely manner.
· Log and track support requests using the ticketing system.
· Maintain an organized inventory of IT equipment and supplies.
· Work closely with the IT team to ensure smooth daily operations and escalate issues when
necessary.
· Support team members with ad hoc IT tasks as needed.
Qualifications
· Basic understanding of computer hardware, Windows operating systems, and office
productivity software.
· Strong communication and interpersonal skills.
· Ability to follow technical instructions and documentation.
· Eagerness to learn and grow within a collaborative IT team.
· Prior experience in an IT support role or call center environment is a plus but not required.
...DRIVERS IMMEDIATELY TO RUN LOCAL, REGIONAL AND OVER THE ROAD. GOOD PAY !!! MUST HAVE YOUR OWNCargo Vans, Sprinter Vans, Box / Straight Trucks, and 53' Dry Vans. Expedited / Hot Shot / Line haul, Routed work. Your earning potential is limited only by the hours...
...ABOUT WOODSIDE HOMES Since 1977, the Woodside Homes name has been synonymous with integrity, excellence, and design innovation. As one... ...Responsible for MLS input and maintenance Fill-in and work position from Sales Centers when staffing requires Responds to...
...Medical Staffing Services is seeking a travel nurse RN Med Surg for a travel nursing job in... ...ASAP ~ Duration: 13 weeks ~71 hours per week ~ Shift: 16 hours ~ Employment Type... ...of the healthcare landscape, we offer per-diem, contract and direct hire placements to...
...wastewater services to both the Cleveland and Columbus, Ohio locations. They have an urgent need to bring on a licensed wastewater operator or someone who can be licensed. This position will be able to start ASAP and will be competitive with those with more years of...
...Water Treatment Plant Operator Trainee LOCATION: Bolton Point Water System (BPWS), 1402 East Shore Drive, Ithaca Also known as: Southern Cayuga Lake Intermunicipal Water Commission General Duties of Position - BPWS is looking for a candidate that is reliable...