Help Desk Technician Job at Insight Global, San Diego, CA

NVBmU2g1ZlM5TEp3NnpLZElUeEZLWU96SUE9PQ==
  • Insight Global
  • San Diego, CA

Job Description

Position Summary: The IT Technical Support Specialist provides on-site technical help at the San Diego office. You'll be the main contact for hardware, software, and network support, ensuring smooth IT operations. You'll work with employees, IT teams, and vendors to fix issues, update systems, and maintain IT infrastructure. This role needs problem-solving skills, great customer service, and teamwork.

Service Operations:

  • Provide tier II support for computers, mobile devices, printers, and hardware.
  • Be the main on-site IT support for high-priority issues.
  • Keep an inventory of IT assets and coordinate with the IT Asset management team.

Cyber Security:

  • Support cybersecurity policies, including training, password management, MFA, and endpoint security.
  • Ensure compliance with IT standards and assist with security audits.

Business Systems & Support:

  • Understand the business systems used by the San Diego team.
  • Provide Tier 1 support for business system issues and route them to the correct support group.
  • Follow company policies and codes of conduct.
  • Represent the company professionally and uphold ethical business practices.

Qualifications:

  • Education: High School Diploma or equivalent; Bachelor's Degree preferred.
  • Technical Skills: Experience with Windows 11, Windows 10, MS Office Suite, Adobe Acrobat, and Anti-Virus/Anti-Spyware software.
  • Communication: Strong written and verbal communication skills.

Location - San Diego, CA, 92121

Pay - $60,000-$64,000

Fully onsite, no remote flexibility

Permanent job opportunity, no contract

Job Tags

Permanent employment, Contract work, Remote job,

Similar Jobs

Burkhart Dental Supply

Warehouse Lead Job at Burkhart Dental Supply

 ...We are looking for a Lead Warehouse Associate in Grand Prairie, TX. Purpose : The Warehouse Lead oversees associates to ensure they...  ...incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving... 

StaffWorks, LLC

Laboratory Technician Job at StaffWorks, LLC

 ...Outstanding Biotechnology company has immediate opening for Laboratory Assistants to provide essential laboratory support across Company's R&D pipeline. This position will work as part of a team and be expected to independently perform all duties associated with the maintenance... 

Donna Mondi Interior Design

Business Manager - part-time Job at Donna Mondi Interior Design

 ...capture the essence of luxury while remaining functional and livable. At Donna Mondi Interior Design, we firmly believe that each home should reflect the personality and lifestyle of its inhabitants. We adopt a collaborative approach, working closely with clients,... 

Legacy Health

RN Staff Nurse - Medical Oncology Job at Legacy Health

 ...Join Our Cancer Institute Medical Oncology as a Registered Nurse (RN) at Legacy Good Samaritan Medical Center! Ready to make a difference in the lives of patients and families? At Legacy Health, we value compassionate care, teamwork, and the expertise of our... 

Blue Star Architectural Glass

Summer Intern Job at Blue Star Architectural Glass

 ...life through custom architectural glass products. Position Overview Were looking for a motivated and detail-oriented Summer Intern to join our team in Dallas, Texas. This is a paid internship opportunity ideal for students or recent graduates interested in gaining...