Front Office Call Agent Job at Strategic Staffing Solutions, Salt Lake City, UT

NmZIVWlKYlM5clJ3N0QrVUp6WkFLNFMwTGc9PQ==
  • Strategic Staffing Solutions
  • Salt Lake City, UT

Job Description

Job Title: Front Office Call Agent – Hiring FAST!

Location: Salt Lake City, UT

Pay Rate: $20/HR on W2 Only NO C2C

Setting: Onsite Required (Hybrid/Remote is NOT an Option)

Duration: 7+ months.

Required Qualifications:

  • 2-3 years related customer service experience or fraud experience
  • Strong understanding of the customer service experience.
  • Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
  • Education: High school diploma or GED

Responsibilities:

  • Accessing multiple electronic systems and document steps taken to efficiently service the customer
  • Determine action required based on established procedures to protect the Bank s assets; work with supervisor on handling more complex cases
  • Place appropriate hold on accounts deemed to have fraudulent activity and take appropriate steps to secure the account
  • Track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements
  • Communicate, in a professional manner, with customers, merchants, financial institutions, and other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred

Job Tags

Remote job,

Similar Jobs

Clean Harbors

Health and Safety Trainer Job at Clean Harbors

 ...Overview: Clean Harbors is North Americas leading provider of environmental, energy, and industrial services. With a commitment to safety and sustainability, we serve a diverse customer base across various industries, including chemical and energy sectors, providing... 

Medasource

Onboarding Coordinator Job at Medasource

 ...impact both internally with our high-performing team and externally with our clients and consultants. Responsibilities: Onboarding Specialists are responsible for supporting our Sales and Delivery teams and providing our consultants a seamless onboarding experience.... 

QX LOGISTIX

CDL Class A Truck Driver Job at QX LOGISTIX

Company Description At QX LOGISTIX, we are a dynamic logistics company based in Los Angeles, CA, specializing in transportation and warehousing solutions for wholesale and e-commerce fulfillment. Role Description This is a full-time on-site role for a CDL Class...

Randstad Engineering US

Maintenance Supervisor Job at Randstad Engineering US

 ...including TBC and costs). Effective application of preventive, predictive, and proactive tools/programs. Takes an active role in maintenance activities: Plan, conduct, analyze and summarize plant performance improvement trials. Coordinate with engineers, maintenance... 

The Baer Group

SAP Release Management Technical Consultant (16826) Job at The Baer Group

 ...Project - Applicant must be a United States Citizen with Active Secret Clearance** Baer is looking for SAP Release Management Technical Consultant for a 12+ month Federal project located in St. Louis, MO. Title: SAP Release Management Technical Consultant Location...