Job Description

Hi Irving! One of my Manufacturing clients is growing, and they are looking to add a team member to their winning culture!

This position is 100% onsite in Irving Monday-Friday, with hours between (8-5)

Day to day duties:

* Communicate and liaise verbally and in writing between customers, manufacturers, and company staff, interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.

* Print and organize any pertinent documents for the outside sales team for training sessions, product presentations, or marketing events as needed.

* Research information for the outside sales staff that is pertinent to sales activities. Organize and present in a concise manner.

* Manage, organize, and update relevant data using database applications and spreadsheets as well as assist in keeping Salesforce account information updated as needed.

* Assist in providing dealers with equipment and supply quotes as requested.

* Assist with processing and tracking purchase orders and invoices.

* Resolve product or service problems by clarifying the customer's need; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

* Participate in company meetings, conferences, projects, and team activities.

* Cross train within the Customer Success Department - must be capable of performing all Customer Success responsibilities. Continuously cross train as new inside sales staff and inside sales functions are implemented.

Requirements and Qualifications:

* 2+ years office/ administrative support experience

* Solutions-oriented thinker with the ability to think visually as well as verbally.

* Proven ability to manage multiple tasks and team members effectively.

* Excellent written and oral communication skills

* Strong organizational skills with ability to multi-task, set measurable objectives, and manage timelines.

* Will professionally and socially engage with customers and industry peers.

* Possess ability to uphold company brand, culture, and values.

* Proficient in Microsoft Office, including Word, Excel, and PowerPoint. Experience with Salesforce and Auto Quotes is preferred.

* Some overnight travel will be required, likely not to exceed 3-5 nights per quarter

Desired Skills and Experience

Hi Irving! One of my Manufacturing clients is growing, and they are looking to add a team member to their winning culture!
This position is 100% onsite in Irving Monday-Friday, with hours between (8-5)

Day to day duties:
* Communicate and liaise verbally and in writing between customers, manufacturers, and company staff, interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
* Print and organize any pertinent documents for the outside sales team for training sessions, product presentations, or marketing events as needed.
* Research information for the outside sales staff that is pertinent to sales activities. Organize and present in a concise manner.
* Manage, organize, and update relevant data using database applications and spreadsheets as well as assist in keeping Salesforce account information updated as needed.
* Assist in providing dealers with equipment and supply quotes as requested.
* Assist with processing and tracking purchase orders and invoices.
* Resolve product or service problems by clarifying the customer's need; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Participate in company meetings, conferences, projects, and team activities.
* Cross train within the Customer Success Department - must be capable of performing all Customer Success responsibilities. Continuously cross train as new inside sales staff and inside sales functions are implemented.

Requirements and Qualifications:
* 2+ years office/ administrative support experience
* Solutions-oriented thinker with the ability to think visually as well as verbally.
* Proven ability to manage multiple tasks and team members effectively.
* Excellent written and oral communication skills
* Strong organizational skills with ability to multi-task, set measurable objectives, and manage timelines.
* Will professionally and socially engage with customers and industry peers.
* Possess ability to uphold company brand, culture, and values.
* Proficient in Microsoft Office, including Word, Excel, and PowerPoint. Experience with Salesforce and Auto Quotes is preferred.
* Some overnight travel will be required, likely not to exceed 3-5 nights per quarter

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Local area, Monday to Friday,

Similar Jobs