Job Description

The Critical Systems Technician III (Power Distribution) plays a key role in overseeing, maintaining, and ensuring the reliable operation of mission-critical electrical services in data center environments. This includes compliance with contractual commitments, as well as expertise in installing, servicing, testing, commissioning, maintaining, and operating essential electrical equipment.

Key Responsibilities

• Scope & Compliance
• Collaborate with sales and project teams to interpret project specifications and define field operations scope.
• Ensure all project activities align with specifications; provide job-specific technical support as needed.
• Interface with manufacturers to resolve on-site technical challenges.
• Equipment & QA/QC
• Perform QA/QC inspections on all critical power distribution equipment.
• Develop and implement MOPs, SOPs, and EOPs for power systems.
• Conduct preventive maintenance on contracted electrical components.
• Installation & Troubleshooting
• Install and service power distribution equipment, including testing and troubleshooting of transmission and distribution controls.
• Perform functional tests on low, medium, and high-voltage switchgear, relay panels, transformers, ATS, and circuit breakers.
• Verify relay settings and logic equations to ensure proper system operation.
• Reporting & Problem-Solving
• Provide regular project status updates; troubleshoot technical issues in the field.
• Respond to service calls and perform specialized commissioning/testing as directed.
• Travel & Field Work
• Support regional projects and travel nationally—approximately 30%—to assist with out-of-state work (flights covered by the company).

Schedule & On-Call

• Predominantly standard business hours (8–10 hour days).
• Currently, there are no on-call requirements , though this may change in the future based on operational needs.

Qualifications

Education & Experience

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in electronics, electrical theory, or related field strongly preferred.
• 2–5 years of experience with mission-critical electrical systems.
• 3–5 years of field repair or customer service experience involving UPS, switchgear, batteries, monitoring equipment, generators, or similar mission-critical systems.

Technical Knowledge

• Familiarity with NETA standards, IEEE, and NEMA specifications for low/medium voltage switchgear.
• Solid understanding of switchgear operation, maintenance, and testing.
• Hands-on experience in inspecting, repairing, and reassembling low/medium voltage switchgear.
• Proficiency in reading one-line diagrams, blueprints, schematics, and construction drawings.
• NETA or NICET Level 1–4 Electrical Power Testing Certifications preferred.

Computer Skills

• Proficiency in Microsoft Word, Excel, and Project.
• Experience with specialized testing equipment and related reporting software.

Certifications & Licenses

• NETA/NICET Level II or above (Electrical Power Testing) required .
• NFPA 70E Low & High Voltage certification required.

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