Job Description

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers — they’re homeowners.

Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.

Join us on Our Journey

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Closer to join our team!

Reporting to Originations Leadership, this position is responsible for the timely closing and funding of QM and non-QM mortgage loans that have been cleared to close by the underwriting department. This role ensures that all closing documents are prepared and sent in compliance with underwriting and credit policy guidelines, state and federal regulations, and investor requirements.

Additionally, the closer audits executed loan documents for accuracy and completeness, identified and resolved any deficiencies, and validated that all conditions are met for proper closing and funding in order to facilitate successful delivery and purchase by investors.

Qualifications Include:

• High School Diploma or GED required
• 2+ years’ experience in the mortgage industry required
• 2+ years’ experience of TRID closing and/or funding experience preferred
• Prior experience with Conventional, FHA, VA, Jumbo, and residential non-QM loans preferred
• Demonstrable knowledge of federal and state mortgage regulations, including TRID requirements.
• Experience working in Loan Origination Systems (LOS), preferably Encompass
• Solid skills and experience in MS Word, Excel, and Outlook
• Strong verbal and written communication skills
• Strong interpersonal skills
• Strong analytical skills
• Solid decision-making abilities coupled with sound judgment
• Strong time management skills
• Ability to prioritize numerous tasks and manage shifting priorities
• Client-focused with strong execution skills and results orientation
• High level of precision with attention to detail and consistency
• Flexible, open to change, and able to learn new things quickly
• Ability to work in a collaborative environment and provide guidance for working groups

Featured Benefits

• Medical, Dental and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program

Fay Cares!

The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to

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