Job Description

The Account Supervisor is the day-to-day lead client contact on assigned brands responsible for strengthening the client/agency relationship with value-added thinking and expertly managing integrated campaign execution. Responsible for collaborating closely with clients, internal teams, and integrated partners to make ideas bigger and better while ensuring key communication goals and objectives are met.

Responsibilities Include:

• Act as lead primary contact with brand managers on all agency projects and initiatives.
• Build positive, trusted relationships with clients and a deep understanding of all aspects of the clients’ business and the competitive business environment.
• Understand key client objectives and needs to help the agency provide omnichannel solutions and recommendations. Ability to foresee potential client or project issues in advance.
• Develop effective creative and project briefs in partnership with internal teams.
• Partner with media team to develop annual media plans and ensures creative assets and production are aligned.
• Lead time sensitive quarterly/seasonal promotional asset updates, managing vendor and client timelines.
• Provide guidance and mentorship to Account Managers.
• Work with Account Director to manage and oversee budgeting and billing process.

Required Skills/Experience:

• Minimum of 4 years’ experience in a client service/account management role within an agency.
• Experience managing integrated campaigns and production across mediums (video, broadcast, digital, social, print etc.)
• Highly developed interpersonal and communication skills with excellent presentation skills
• Strong relationship building skills
• Superior organizational and time management skills with a strong attention to detail
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook

BBDO has been in the big idea business for over a century and is one of the most awarded advertising agencies in the world. Dedication to our craft and ideas is summed up in the BBDO mantra: Do Big Things. We create work that changes user behavior, tells a brand’s story across all channels and media, and is an economic multiplier for our clients' businesses. We uniquely combine world-class creative with content production agility and real-time analytics. Quite simply, we believe that in the absence of great work, nothing else matters.

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